General Terms and Conditions for Tours of Stadion Feijenoord N.V.
Applicability These general terms and conditions apply to all tours booked via the website dekuip.nl and are offered by Stadion Feijenoord N.V. By booking a tour with Stadion Feijenoord N.V., the customer agrees to these general terms and conditions.
Reservations Tours must be reserved in advance via the website dekuip.nl or through our Service & Tickets department. The customer must provide all necessary information correctly when making the reservation.
Payment Payment for the tour must be made in advance using the specified payment methods on the website. The reservation is confirmed definitively upon receipt of payment.
Cancellation and Changes Reservations made via Dekuip.nl and Service & Tickets are non-cancellable. However, you may reschedule your reservation once at no charge up to 48 hours before the scheduled start time. Stadion Feijenoord N.V. reserves the right to cancel or modify tours due to unforeseen circumstances. In such cases, an appropriate solution will be offered to the customer.
Liability Participation in the tour is at the participant’s own risk. Stadion Feijenoord N.V. is not liable for any damage, theft, or injury during the tour unless this damage is caused by intent or gross negligence by Feyenoord Stadium.
Privacy Personal data provided when making a reservation will be treated confidentially and used only for handling the reservation.
Other Provisions If one or more provisions of these general terms and conditions are declared null and void or invalid, the remaining provisions shall remain in full force. Dutch law applies to these general terms and conditions.
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